Return Policy

Customers have the authority to cancel the order until they are shipped.

  • If your order has been paid and you need to change or cancel it, please contact us within 12 hours.

Here are some guarantees that we provide for our customers;

  • full refund if you don’t receive your order;
  • full refund if your order does not arrive within the guaranteed time (45 business days not including 2-5 business days processing);
  • full or partial refund if the item is not as described;

We will be sorry to give the refund if the product is under the circumstances given under below;

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).